Food and Grocery Australia Conference Day 2 Opening
Andrew Klein
Master of Ceremonies
Navigating the VUCA Supply Chain in the Post Pandemic Era
Over the last 24 months, everything we thought we knew about the consumer, employees, and the supply chain has gone by the wayside. The COVID pandemic has introduced significant structural changes in how employees see work and showcased labor's importance in virtually every aspect of the consumer value chain. The pandemic has recalibrated the expectation of work-life balance for employees and set a much higher bar for employers to keep and retain their top talent.
Retailers and CPGs will have to significantly up their game in how they treat their employees and invest in the latest technologies that can automate as many parts of the supply chain as possible to build a new level of surety of supply. We have spent the last two decades on the right side of the resiliency and efficiency continuum, focusing on cost reductions. As a result, companies have reduced upstream inventory levels and cut staffing levels to the bare minimum, resulting in less agility to react to significant disruptions across the supply chain related to labor, raw materials, and transportation.

John Phillips
SVP Customer Supply Chain & Global Go-To-Market | PepsiCo
Retailer Fireside Chat - Metcash
Doug Jones
Group Chief Executive Officer | Metcash Group
Darren O'Brien
President Australia, New Zealand and Japan | Mondelez International
Morning Tea
To be served in the main conference foyer
Climate Change Panel Discussion
Michael Anderson
Head of Sustainability | GrainCorp
Bryan Raymond
Executive Director and Lead Consumer Analyst | JP Morgan
Rene Dedoncker
Managing Director | Fonterra Australia
Alex Holt
Chief Sustainability Officer | Woolworths Group
Woolworths Leadership Panel Discussion
Natalie Davis
Managing Director, Woolworths Supermarkets | Woolworths Group
Annette Karantoni
Chief Supply Chain Officer and Managing Director | Primary Connect | Woolworths Group
Amanda Bardwell
Managing Director | WooliesX | Woolworths Group
Lunch
To be served in the main conference foyer
Future Consumers Keynote
Given the volatile, uncertain and complex operating environments, it is important that we future proof our businesses by putting the consumer at the heart of decision making. Martin will share his perspectives on customer centricity and how brands can be a force for positive change within our society.
Martin Newman
Consumer Champion and founder of Customer Service Action, ServeOmeter and The Customer First Group | UK
Future Consumer Panel Discussion
Benjamin Jacobs
Executive Manager - Store Operations | ALDI Stores
Thea Dickinson
Category Strategy Manager - FOS & Impulse | Mars Wrigley
Patricio Servat
Director of Growth & Innovation | Crossmark
Marcelle Eid
Senior National Account Manager | Ferrero Australia
Coles Leadership Panel Discussion
Leah Weckert
Chief Executive Officer | Coles
Ben Hassing
Chief Executive, eCommerce | Coles
Matt Swindells
Chief Operations and Sustainability Officer | Coles
Food and Grocery Australia Conference Close